This Privacy Policy sets out how Goodthoughts.uk uses and protects any information that you give us when you use our products or services or otherwise engage with us (for example, attending events, unless a different Privacy Policy is displayed).
We are committed to ensuring that your privacy is protected. Should we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. If you are not happy with any aspects of it, we would always welcome your feedback (you can write to us using the contact details later in this document). If you do not agree with this Privacy Policy, you should stop using our products and services and engaging with us.
This Privacy Policy was last updated on 26 July 2024 It is effective from 26 July 2024
This Privacy Policy outlines:
- What information we collect and when we collect it
- What we do with it and how we keep it secure
- What we use it for; and
- How you can control our use of it.
We operate under the General Data Protection Regulation (GDPR), a European Union regulation, effective from 25 May 2018. GDPR is designed to improve the data security and privacy of European citizens. You can read more about it on Wikipedia. In short, it is designed to ensure that your data is safe, and that you can access and control it. It gives you greater security, transparency, and control of your personal data online, something we are fully committed to.
What Information We Collect and When We Collect It
We may collect information about you whenever you engage with us, including when you subscribe to one of our mailing lists, place an order for our products or services, complete our CORE-OM quiz, and/or manage your account with us. We also collect information when you voluntarily provide feedback or complete customer surveys. Website usage information may also be collected when you are on our website, using cookies (which we talk more about later in this document).
We may collect the following information:
- Name and contact information (e.g., first name, last name, email address)
- Demographic information (e.g., age, sex, location)
- Other information (e.g., preferences and interests – relevant to our products and services, market research, and/or offers we may be able to provide)
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We only ever gather the information we require to understand your needs and provide you with the highest quality products and services.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
What We Do with the Information
We use the information we gather for the following reasons:
- Internal record keeping
- Improving our products and services
- Periodically sending emails about our products and services, special offers, or other information which we genuinely think you may find interesting. You are always able to opt out at any time
- Contacting you for market research purposes or to get feedback in order to improve our products and services. You are always able to opt out at any time
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We also review our contracts with vendors and partners to make sure they are also compliant, and can give us the guarantees on privacy and data protection that we require, such as the EU-US Privacy Shield framework.
Website Analytics and Cookies
We use web analytics to learn how our website is performing and to help us to continually improve the site’s functionality. Any analytics data that is collected, processed, and stored while you are on our website is aggregated, anonymous, secure, and kept confidential.
Also, when you use our website, we may request to use cookies. A cookie is a small file which asks permission to be stored on your computer and, once you agree, allows web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser to decline cookies if you prefer, although this may prevent you from taking full advantage of the website. If you would like to know more about cookies, please refer to the Wikipedia page here.
Links to Other Websites
Our website may contain links to other websites. If you use these links to leave our site, you should understand that we do not have any control over that other website. You should always exercise caution and review the privacy policy applicable to that other website.
Controlling Your Personal Information
Whenever you are asked to provide us with any of your information, either electronically or in person, this is always your choice and we will always keep your information confidential. You may change your mind at any time by updating your contact preferences or unsubscribing using the links we include in all direct marketing emails.
We will not sell your personal information.
We will not share your personal information with third parties unless we have your permission or are required by law to do so.
Access to Your Information and Correction
You may request details of personal information which we hold about you by emailing admin@goodthoughts.uk or writing to us at: Good Thoughts, 1 The Glebe, Pencaitland, East Lothian EH34 5EZ
We will always do our best to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate, and we will promptly correct any information found to be incorrect.
Data Protection Rights
Under GDPR, you have several rights regarding your personal data, including the right to access, correct, or delete your personal data, the right to restrict or object to its processing, and the right to data portability. If you wish to exercise any of these rights, please contact us at the details provided above.
Consent
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page periodically to stay informed about how we are protecting your information.
If you have any queries regarding data, please write to us at enquiry@goodthoughts.uk